
“Dear Sirs, We are pleased to confirm that the Terrier Training Facility project, at Bovington Camp, successfully achieved “Perfect Delivery” at handover with all cornerstones signed off by the client’s team.
This is a fantastic result for all concerned and represents a major contribution to the continuing improvement of our business and to the way in which we deliver our projects.
Our team have identified the key trades who, they feel, played a particularly important part in the process and we would therefore like to express our appreciation for your contribution to the overall success of the project and for the professionalism and co-operation displayed by your operatives on a sensitive site.
We look forward to working with you again.”
The Senior Contracts Manager, Morgan Ashurst
“Dear Sir, I am writing to express the excellent customer experience and quality work from your company.
My large extension had some complicated and challenging plastering aspects, in particular a number of instances in which you had to marry into existing walls within existing rooms that were decorated and furnished. All of which were completed with great care and attention to detail, cleanliness and to an excellent standard.
Your company started and completed the works on the dates agreed and for the price stated.
I must commend both your supervisor for keeping me informed at all times and most of all the skill, workmanship and politeness of your trade’s men carrying out the work. They are a credit to your company and please pass on my personal thanks to them.
With customer service and satisfaction like this I am sure that your business will continue to grow and I would not hesitate in recommending your company to anyone or provide a reference. Well done and keep up the good work.”
Mr D. M. Rattew, Christchurch
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